IT Services
PILR offers a variety of Information Technology services.
Technical Support
We tailor each service agreement, including field support, to an organization's
individual needs and the project's specific requirements. Ongoing customer
service is part of every business transaction and includes:
- Hotline and Help Desk Support
- Automated problem tracking
Our goal is to provide the solution that's right for you, efficient,
cost-effective and without compromise. Every member of our staff is part of
your team. Together, we work tirelessly to achieve your goals.
At PILR Technology Services, one of our main points of contact is the Help
Desk. By using this contact point we are able to streamline and alleviate most time
consuming hassles for you, the customer. They have the ability and expertise to
handle most common concerns and if need be will forward the issue to the most
appropriate person or team for the fastest resolution.
Networking
Considerations for a network include: size of network, expandability, stability,
security, accessibility of information (email, groupware, etc.), backups and
downtime risks, the purpose of the network, business obligations, and fiscal
limitations. Let our experts discuss your network needs with you.
Off-Site Remote Backups
We've opened our data centers to allow you to do a complete backup of your servers.
You no longer need to worry about finding a safe place for your backups. You can
easily access your files on our datacenters in real time. Two redundant locations
ensure that you'll have access to your data anytime you need it.
Email and Web Defense
Stop email and Web threats easily, effectively
We can help protect your business against a wide range of email and Web threats –
spam, viruses, spyware and fraudulent phishing attacks – while helping to keep
email flowing during outages, with fully-managed online security solutions
powered by MX Logic. With expedient online ordering, you can easily put the
MX Logic the MX Logic® Email Defense Service and the MX LogicSM Web Defense
Service to work for your business.
- Convenient month-to-month contract terms
- No hardware or software to integrate
- Rapid service activation
- Easy administration through an intuitive Web-based administrative portal
- Flexibility and scalability so the services can grow with your needs
Email Defense Service
This award-winning service provides comprehensive, layered protection against
email-borne threats. With more than 20 layers of filters, the Email Defense
Service blocks over 99% of spam, and provides effective zero-hour protection
against viruses and worms. Available in four packages to meet the needs of your
business, the service can include one of two email disaster recovery solutions,
MX LogicSM Message Continuity or the MX Logic® Fail Safe Service.
- Advanced Spam Blocking
- Virus and Worm Scanning
- Content and Attachment Filtering
- Fraud Protection
- Email Attack Protection
- Outbound Message Filtering
- Sophisticated Quarantine Management
- Around-the-clock Monitoring and protection
- MX LogicSM Message Continuity
- MX Logic® Fail Safe Service
Web Defense Service
This easy-to-use Web security solution effectively blocks quickly-evolving
Web threats, including spyware, viruses and phishing attacks, while enabling
greater control over unauthorized Web surfing by employees.
- Spyware Blocking
- Anti-virus Defense
- Anti-Phishing Protection
- Advanced URL Filtering
- Safe Search Security
- Group policies management
- IP- and user-level authentication
- Real-time threat, content, and Internet usage reports
Put advanced online security to work for your business today.
Contact us for more information.
CIO Services
Many companies today need IT knowledge but can't find or hire the people they
need. This is where our CIO Services come in. You can contract us to be your
CIO, all correspondence and phone calls would be made as if we were an actual
employee(s), giving your customers the confidence they need in knowing you have
knowledgeable staff at your disposal. This method is a very common and cost
effective way to have your own IT staff.
We also provide technical IT consulting and Project Management services, so you
can be assured that we can meet any Information Technology need you may have.
For more information or to request a consultation,
contact us, or call us at 417.206.7457 or 866.457.7457.